Our client is a Global leader in advisory services. They are currently recruiting for a team of DUTCH speaking support analysts to join their busy city centre office.

Key responsibilities :

To provide support for firm staff whether located at in home office or client site .
To provide telephone support on desktop, laptop, PDA, printers,telephones and any other emerging technology and related system issues.
To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order to support the user-base.
To accurately maintain and update the call logging system in the course of undertaking such support.
Active management of the existing support calls in the call logging system in order to provide a first class support service to the user-base.
To contribute to the continuing development and maintenance of the knowledge database with the aim of increasing the technical skills of the wider team .
Our client will also accept Dutch speaking candidates with good customer service experience as trainees :

Please send your CV in application to jennifer.rydings@bluearrow.co.uk

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